Products
Yes, all our dresses are the same as photos. You can visit our Tiktok: https://www.tiktok.com/@ohmollydress or Instagram: https://www.instagram.com/ohmollydressto see the real dresses we made.
Please visit our size guide https://ohmollydress.com/pages/size-guide. If the standard size does not fit you, we highly suggest you choose our free custom size service, which requires your bust, waist, hips, and height.
Sorry, we don't have a physical strore. We just sell onlline.
Delivery
All the orders are made to order. The dress-making time is about 7-10 business days, and the shipping time is about 3-5 business days. If you need a dress urgently, please send us the dress link, your size, your country, and when is your date. We will let you know whether we can make it in time!
We ship worldwide.
We have free shipping service. If you need a dress urgently, you can chooose our expedited shipping.
Sales tax is included in the prices shown.
Note: Remember that certain countries charge duty tax for customs imports that you might be required to pay. For information, ask your local customs office.
Returns
Return request must be sent to us within 7 days of the order package arrived. Please check when you signed for your parcel before posting. We are sure 7 days is enough to make sure the item is fit or not, need or not. Returns that are late because you were away on holiday or your event was cancelled will be refused -no exceptions. Fore more details, please read HERE.
We will refund the money to your original payment method.
If your return is approved, your refund will be processed, and the amount will automatically be credited back to your original payment method within 5 business days.
Return shipping costs are your responsibility. We recommend using a trackable shipping service to ensure receipt of your return.